Customers are the most important part of our business. We have never had a complaint filed with the Better Business Bureau. How to check a company? Safe and Secure, CargoGear uses industry standard SSL technology, industry leading Cisco PIX firewalls and has daily security scans performed by Scan Alert. Easy returns. Visit our Return Policy page. We respect our customer’s privacy.  Visit our Privacy Policy page. We choose products that offer value to our customers. CargoGear and the high quality products we sell have been featured by The Wall Street Journal, CBS's The Early Show, and Real Simple Magazine, to name a few. Find out more about CargoGear in the Press. We ship stuff fast.

CargoGear Information

The CargoGear website is owned and operated by:      Saris Corp      1665 E 18th St. Ste 211      Tucson, AZ 85719 CargoGear is an online retailer of high quality automotive accessories. Additional information can be requested at info@cargogear.com

Placing an Order

For your convenience, merchandise can be ordered at CargoGear.com using our secure online shopping cart system. Once an order is placed, CargoGear may contact you for confirmation of order, shipping, or billing information if necessary. This will be done before your order is shipped. In unusual cases the pricing or availability of an item may change between the time your order is placed and the time we ship your order. In this unlikely circumstance we will contact you before processing your order. After your order is placed, we will send you a detailed order confirmation email. Many spam or junk mail filters may divert our confirmation and shipping information emails into your Junk or Spam mail folder. If you don't receive an order confirmation email, please be sure to check these folders or add info@cargogear.com to your allowed senders list prior to ordering. If you entered an email address at the time of order and do not receive your order confirmation email within 1 business day of placing your order, contact us at 866-792-6614 or send a message to info@cargogear.com to request another copy. If you find it more convenient to order offline you can mail in your order. For mail-in orders we accept personal check, money orders, or credit cards. Please use our online shopping cart system to generate an order form. The online system will compute the correct shipping charges for the shipping location you specify within the continental US. The computer system generates a printable order form before credit card information is requested. Simply print this form and mail it in with your payment. Please be sure to include a phone number with your mail-in order, in case we need to contact you regarding your order. If you would like an email confirmation, include an email address along with your order. Please mail your order and payment to:      CargoGear      1665 E 18th St, Ste 211      Tucson, AZ 85719 Please call us toll-free at 866-792-6614 if you have product questions, need additional information, or you would like order by phone. The minimum order is only $15 USD including shipping charges. Orders of items for less common truck models, (for example longbed compact pickup trucks), will be verified by telephone and/or email from CargoGear. Ordering constitutes agreement with our Return Policy.

Payment Methods

CargoGear accepts Visa, MasterCard, and Discover credit cards. For mail-in orders we accept personal checks, money orders, and credit cards. Please make checks payable to CargoGear. If you have any questions about paying for your order, please contact us at info@cargogear.com. Purchase orders are accepted without prior credit approval from Federal, State, and local government agencies, including public schools and hospitals. If you require a W-9 form prior to submitting a purchase order, email info@cargogear.com or call 866-792-6614 to request a completed copy. Purchase orders from other entities may require prior credit approval, usually this can be done in just a couple of business days. We welcome purchases made with US Federal Government purchasing and IMPAC cards.

Sales Tax

Orders shipped to Arizona locations will be charged applicable sales taxes. We do not charge sales tax on orders shipped to locations outside of the state of Arizona.

Shipping Delays

For shipments requiring verification or significantly more time for delivery than indicated in the ordering system, we will notify you using the information you provided at time of order.

Product Warranties

Many of the high quality products sold by CargoGear are covered by a manufacturer's warranty. If you have a problem with a product you purchased from us, please take advantage of this coverage and contact the manufacturer according to their warranty instructions. If you would like information regarding product warranties or assistance obtaining warranty coverage, please contact us. We also appreciate feedback regarding problems you experience with the products we sell, since we are dedicated to carrying only quality products.

Changing or Canceling an Order

The packaging and shipping process begins very soon after an order is submitted. If an order must be cancelled or modified, please call us at 866-792-6614 or send an email to info@cargogear.com as soon as possible. Once a package ships, we have no way to stop the package or to get the shipping charges back from the shipping company. Subsequently, you may incur additional shipping charges for orders changed or cancelled after merchandise has shipped.

Backordered Merchandise

In the event that items are backordered, CargoGear will send a notification email to the email address you provided at the time of order. With your approval, items not available for immediate shipment will be shipped as soon as possible. Your credit card will be charged at the time of shipment. If your order contains both in-stock and backordered items, in-stock items will be shipped immediately and your credit card will be charged for the in-stock items. Your credit card will be charged for the backordered items at the time of shipment. We will not add extra shipping charges for backordered items.

Online Order Status

For your convenience, you can check your order status at: CargoGear Order Status Page As information becomes available, we will post the following information to your order status page: Order Reviewed Date- The date your order has been reviewed by a customer service representative Shipped Date Tracking Numbers Delivery Date Notes to Customer

Privacy and Security

CargoGear does not sell, share, or distribute your information. We supply the shipper with information they need to deliver your order. For detail see our Privacy Policy. CargoGear offers a secure ordering system based on industry standard SSL encryption. Credit card information is encrypted prior to and during transmission to our order processing center. Our computer systems are protected by industry leading Cisco PIX firewalls. Our software is proactively monitored and patched. Scan Alert performs daily security scans of our servers.

Contact Us

Please include your CargoGear order number when contacting us regarding a previously placed order. Write us: Saris Corp 1665 E 18th St. Ste 211 Tucson, AZ 85719 Email: info@cargogear.com Email inquiries will be answered in a timely manner by the staff at CargoGear. Telephone: 520-792-6614 Toll-free: 866-792-6614